We understand that changes to reservations can happen. We have some guidelines for changes and cancellations that we use.
Cancelled Reservations
If you request a cancellation or early departure at least thirty (30) days before your requested departure, there is no fee. If you request an early departure fewer than thirty (30) days before your requested departure, you will be charged in 15-day increments.
No arrival
If I-House DC is not notified and the resident does not arrive on the date listed on the Acceptance Email, the security deposit will be retained and the reservation will be cancelled.
Late Arrival
Residents are permitted to arrive after the reservation has begun. Residents are required to pay for their room from the beginning of the reservation regardless of which date they arrive.
Early Departure
If you request a cancellation or early departure at least thirty (30) days before your requested departure, there is no fee. If you request an early departure fewer than thirty (30) days before your requested departure, you will be charged in 15-day increments. Your Membership deposit may be withheld if there are any outstanding charges that have not been paid and if any I-House property is not returned in good condition. In the event of any violation of the terms of this Agreement or any I-House DC policies, rules or procedures, I-House DC may retain all or a portion of the deposit.
Extended Reservations
Please inform the Admissions Office/Team as soon as possible if an extension to the reservation is desired. In most situations, I-House DC will be able to extend the stay. I-House DC cannot guarantee that residents can stay in their same room if an extension is given.
Please email all notifications of changes to [email protected]
